Breaking Barriers

An integrated approach to service delivery.

The Breaking Barriers Program

An integrated approach to service delivery across our shelter, housing and drop-in programs.

CONC’s Shelter and Housing Programs at 973 Lansdowne and 850/854 Bloor Street West, our Drop-In & Food Access Program at 850/854 Bloor Street West, and LOFT Kitchen work in close collaboration to provide targeted supports that assist program participants and shelter residents to take steps toward better health, security and sustainability.

Specialized program supervisors provide leadership in the areas of Life Management, Health & Wellness, Income Security and Housing, working individually with shelter residents and drop-in participants to review their experiences and set goals for immediate and long-term impact. The four team leads also coordinate group programming, workshops, referrals and the availability of resources at both our Lansdowne and Bloor locations, drawing on partnerships with all stakeholder groups.

Life Management

The Life Management Program aims to provide ongoing support to achieve positive change and personal growth. A case plan will be developing in partnership with clients to set and achieve life goals as needs and barriers are addressed.

We support our clients in securing the following:

  • Hygiene Products
  • Clothing
  • Birth Certificate
  • Ontario photo ID
  • Health Card
  • Social Insurance Number
  • Passport
  • Bank Account
  • Driver’s License
  • Transportation supports
  • Library Card
  • Phone, Voicemail & Email
  • Legal support services
  • Hair Cuts


Suzette Dockery
(416) 516-8642 Ext 21

Health and Wellness

The Health & Wellness Program is dedicated to helping our clients improve their health and well-being. We aim to heal and strengthen the mind, body, and spirit, while enhancing the continuum of care available to achieve specific health and wellness goals.

Client have access to a range of programming and services related to:

  • Nutrition
  • Exercise
  • Primary healthcare
  • Mental health
  • Substance use
  • Harm Reduction
  • Vision
  • Hearing
  • Dental
  • Foot care


Suzette Dockery
(416) 516-8642 Ext 21


Income Security 

The Income Security program provides support to clients who are facing barriers to economic participation.

Our clients have access to a range of supports related to:

  • Volunteering
  • Income eligibility
  • Self-employment
  • Social enterprise and supported employment
  • Private sector employment
  • Education
  • Training and apprenticeship

Sustainable Housing

We envision a supportive ecosystem combining program participation with access to diverse housing options. We are dedicated to create a community where all individuals have a space to call home.

We support our clients through:

  • Individualized housing plans that respect clients’ personal needs and autonomy
  • One-on-one support to explore a range of practical housing and housing stabilization options, including disperse and congregate housing
  • Accompaniment to housing appointments
  • Relationship building with landlords
  • Assistance with transitional, Toronto Community Housing Corporation and Supportive Housing applications
  • Eviction prevention

© Christie Ossington Neighbourhood Centre. Charity Registration Number: 898720651RR0001

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